While Gears of War 2 is selling a ton of copies it seems some gamers are having certain issues. They are lighting up Xbox live support and Epic Games Tech lines. As well as filling up the Community Managers inbox with an overflowing amount of mail. Six Okay the Community Manager posted a Q&A that should address every known question or issue. I am posting this to help answer any questions if you still need help here is the Website. You can also call 1-800-4MY-XBOX. I hope this helps those who may be having issues.

Q: Can’t find all my codes – I ordered the Limited Edition and I have some of my codes, but I am missing one/two.
A: The codes for the 48-hour LIVE trial, the Flashback Map Pack, and the Golden Lancer are all together on the same card. Peel back the cardboard where indicated, and you will expose all three codes.

Q: Didn’t get a Golden Hammerburst Code – I went to a Midnight Mayhem event but didn’t get a code for a Golden Hammerburst.
A: Golden Hammerburst codes were sent out to stores participating in Midnight Mayhem events to be distributed while their supplies lasted. It’s possible that your local store ran out of codes.

Q: Golden Lancer Downloads – I got a code to download the Golden Lancer, but it doesn’t seem to be working. The code is fine, but the download doesn’t finish, and I get an error code.

A: This has been resolved. Follow the steps below:

Xbox 360 Dashboard 1.0:

    1. Launch the Xbox Dashboard
    2. Sign into your Profile
    3. Go to the Marketplace blade
    4. Select “Account Management”
    5. Select “Download History”
    6. Under the “Games” section, select “Gears of War 2 Gold-Plated Lancer Assault Rifle”
    7. When the blade appears, select “Download Again”
    8. Wait until the “download complete” confirmation toast appears
    Xbox 360 NXE:
    1. Launch the Xbox 360 Dashboard
    2. Sign into a Profile
    3. Go to the My Xbox channel
    4. Select your profile (second selection) and press A
    5. Select “Account Management”
    6. Select “Download History”
    7. Under the “Games” section, select “Gears of War 2 Gold-Plated Lancer Assault Rifle”
    8. When the blade appears, select “Download Again”
    9. Wait until the “download complete” confirmation toast appears

I’ve heard reports of people having to try re-downloading it a couple of times, so if you still get an error, please wait a few minutes and try again. You can also delete the original download and then re-download. As long as the download initially started, you will be allowed to re-download the file. There won’t be any code issues.

Q: Campaign start issues – When I select a new campaign, then select a difficulty, the game makes a noise like it’s being selected, but the campaign doesn’t start.
A: If you’re having this issue, try setting your game to “Local” in the campaign lobby. This should fix any issues you’re experiencing.

Q: I downed a guy, but I can’t kill him – I knocked an opponent down-but-not-out, but when I ran over and shot him, he wouldn’t die. Is this a bug?
A: Make sure you look at the gametype you’re playing before the match starts. There are some gametypes – Execution, Wingman, and King of the Hill – in which you can ONLY kill an opponent by executing them… even if they’re down-but-not-out. To kill them, you MUST perform one of the execution moves, blow them up, or chainsaw them.

Q: Slow Matchmaking – Why does it take so long for matchmaking to find me a game?
A: This is an issue that’s affecting some folks, and Epic and Microsoft are both looking into it. I’ll let you know more details as I have them.

Filed under: News • On the Web • Xbox 360

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