Spherex Inc. Announces 10 Year Protection Service Plan for the Xbox® 5.1 Surround Sound System manufactured under license by Spherex

In what is thought to be the first of its kind in the industry, Spherex Inc officials confirm that it has successfully negotiated what they believe to be the industries first and only 10 Year Protection Service Plan for its gaming related product: the Xbox® 5.1 Surround Sound System.

Spherex Inc has teamed up with warranty expert W3 Solutions, to manage the 10 year Protection Service Plan for the Gaming/Home Theater system. Spherex spokesman Alex Romanov believes that by providing the consumer with a 10 year service plan it adds confidence and increases overall perceived value of the product: “Our engineers have been designing loudspeakers for more than 20 years and we are confident that we deliver a solid, reliable product to the 28 Billion Dollar gaming market. By offering a ten year service plan, we are essentially putting our reputation on the line and it assures those potential customers that our product will not only be on the cutting edge, but it will also last a lifetime”

W3’s service fulfillment will be to provide; day-one protection, a designated 1-800 line, complete call centre service, and guaranteed peace of mind, with the program fully insured by an A (Excellent) Rated Federally Licensed Insurance Company. “This is a very exciting venture,” stated Scott Walker, CEO & President, W3 Solutions. “All parties involved are predominant in what they do and with Microsoft behind the Xbox 5.1 Sound System development, API, Spherex and our team guarantee the best product and service for the retailer and their customer.” Said Walker. “We are happy to be represented by a veteran in the after-sales service arena,” said Alex Romanov, President & CEO, Spherex Inc.

“W3’s philosophy of post sale customer management is to ensure that its clients retain customers, optimize the value of those customers, and enhance the post-sale support experience. This fits perfectly with our mission of providing service support that consumers and high performance speakers deserve.” Stated Romanov.

About Spherex Inc.
Spherex Inc. is a division of Audio Products International Corp. (API), makers of Energy, Mirage and Athena Technologies Speaker Systems. API is based in Toronto, Ontario, Canada and is the third largest speaker manufacturer in North America and one of the top ten largest speaker manufacturers in the world.

About W3
W3 Solutions, based in Vancouver, Canada and trading on the TSX Venture Exchange, is a leading provider of post sale customer management solutions including Extended Service Plans, After-Market Affinity Products and Customer Support Services. W3’s management team has more than 100 years of combined management experience in the insurance, retail, and manufacturing sectors. Additional corporate information is available at www.thew3solution.com

About Xbox
Xbox (http://www.xbox.com) is the video game system from Microsoft that brings people together for the most exhilarating game and entertainment experiences. Xbox delivers an expansive collection of breakthrough games, powerful hardware and the unified Xbox Live online service. The new tagline, “it’s good to play together,” captures the spirit of Xbox as the social hub of the new digital entertainment lifestyle. Xbox is now available in North America, Asia, Europe and Australia.

Filed under: Hardware

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